Effective Date: March 2026
This Privacy Policy explains how Toronto Joy (“we,” “us,” “our”) handles information for our website and community (torontojoy.org). We follow Canadian privacy law (PIPEDA) and aim to handle all data with transparency, care, and respect.
What We Collect
Information you provide
When you sign up, complete a form, or join our community, we may collect:
- Name
- Email address
- Phone number (if provided)
- Interests, skills, and availability
- Any additional information you choose to share
This helps us understand how you would like to contribute and allows us to coordinate meaningful volunteer opportunities.
Analytics data (website)
We use analytics tools (e.g., Google Analytics) to collect non-identifiable information such as pages visited, time on site, referral source, approximate location, and device/browser type.
Server logs
Standard logs are collected for security and site reliability.
How We Use Information
We use your information to:
- Coordinate volunteer opportunities
- Match individuals with nonprofits and organizations
- Organize and facilitate gatherings, both online and in-person, to support connection and service
- Communicate about events, service opportunities, and community updates
- Improve our website and overall experience
We do not sell your personal information.
Sharing Information
In order to support meaningful service, we may share relevant information (such as your name, contact details, and interests/skills) with partner nonprofits or organizations we are collaborating with.
This is done only for the purpose of coordinating volunteer opportunities and ensuring a good match.
We do not share your information for marketing or commercial purposes.
Sign-Ups & Community Platforms
We may use third-party tools and platforms to manage communication and events, including:
- Email platforms (e.g., MailerLite or similar)
- Event platforms (e.g., Meetup)
- Virtual meeting tools (e.g., Zoom, Google Meet)
These services may store and process your information on our behalf. You can unsubscribe from emails at any time using the link provided.
Cookies & Analytics
We use cookies to support website functionality and analytics. You can manage cookies through your browser settings. Disabling cookies may affect some features of the site.
International Transfers
Some of our service providers may process data outside your province or country (e.g., the United States or the EU). We take reasonable steps to ensure your information is protected.
Data Retention
- Contact and volunteer information is retained only as long as needed for coordination and communication
- Email data is retained while you remain subscribed
- You may request removal of your information at any time
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion
- Withdraw consent
To make a request, contact us at:
hello@torontojoy.org
Children’s Privacy
Toronto Joy is not directed to children under 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact
If you have any questions or requests, please contact us at:
hello@torontojoy.org